Yes. For an additional fee of $10 we can amend the colours of your choice and will send you a proof for approval of the changes to ensure you love the new colours!
Font changes take a little more work to ensure the font we choose is right for the overall look and feel of the design. $25 for the initial new font concept and any changes thereafter is $10 per font change.
Yes. You provide all of the wording you would like included and we will work within the design layout to make your wording look great.
For an additional fee you can choose to use a language other than English, that uses the roman alphabet. Please note not all of the fonts we use have a full set of the accent characters so we may need to substitute for a font to suit the design. Hence the fee and the longer lead-time of receiving your proof. Within 3-5 business days of receiving your order, then we will email your proof of the customised design for approval. Please contact us to discuss your requirements email@example.com
Yes. Once we have completed your design we email you with a digital (pdf ) proof for approval. Once we receive your approval or feedback, we then send you the final files ready to be printed.
Sorry no, we require an order and payment before commencing work. Though we email you a proof for approval and work with you if you require any changes we include 2 revisions if necessary.
Of course! We can customise the wording of any of our designs to suit your occasion. Lead times may be extended if additional text is required so we can ensure the extra wording looks great in the layout of the design.[/accordion]
We understand errors can happen or details may change for your event so we offer 1 revision of your design after approval should unexpected changes need to be made prior to handing out your invitations.
If you decide for any reason that you would like to cancel your order, you can within two business days for a full refund, minus a $10 processing fee for printable files or printed wall prints (prior to printing only).
If we are taking care of your printing of invitations for you and you decide to cancel your order after receiving your first proof but before approval we can refund you the full amount of printing less the design and processing fee quoted and accepted at the quote stage. But after you have approved your final proofs we cannot offer a refund, as your invitations would already be in process.
Rush orders cannot be refunded as we jump on those straight away!
Yes. We would love to hear from you and hear your ideas. We are also a graphic design studio so love a design challenge. In addition to invitations, cards, wall prints etc we also design logos, marketing material and any graphic design work you can think of. Contact us at firstname.lastname@example.org
We have a page dedicated to 'how it works' click through to read more about the ordering process, what you will receive, your options and our turnaround times.